Coloroon provides photo-to-coloring-page tools and a free printable coloring page library. This policy explains how we handle information when you use our website. For privacy questions or requests, email support@coloroon.com.
Information we handle
- Account information: your name, email address, account identifier, authentication information, and profile details provided by a sign-in provider if you use social sign-in.
- Photos and generation records: the image you submit for conversion, your selected style, processing instructions, task identifiers, status, generated images and PDFs, and associated technical records.
- Billing information: orders, payment and subscription identifiers, transaction status, amounts, and credit grants and usage. Payments are handled by our payment provider, currently PayPal. We do not receive or store your full payment card number.
- Technical information: information needed to deliver and protect the service, such as IP address, request and error logs, browser information, and session data.
- Support information: your email address, messages, and any attachments you send us.
Browsing the free library does not require an account. Download requests still involve the technical information needed to deliver the files.
Why we use information
We use information to create and secure accounts, convert photos, deliver downloads and generation history, process payments, manage subscriptions and credits, respond to support requests, investigate errors and abuse, and meet legal obligations.
Where applicable data protection law requires a legal basis, we rely on performing our agreement with you, our legitimate interests in operating and securing the service, legal obligations, or consent where required. You can contact us about the basis for a particular use.
Photos and AI processing
When you submit a generation request, your photo is sent through our server to Kie.ai's upload and AI processing services, together with the selected style and conversion instructions. Kie.ai and the model providers it uses process the content to produce your coloring page. Please upload only images you have permission to use, and obtain appropriate permission from people shown in them, including a parent or guardian where needed for a child's photo.
Completed PNG and PDF files are saved in Coloroon's private storage. Our download endpoints check the signed-in account before delivering account-generated files. These files are not added to the public coloring page library by the generation process.
Third-party processing is subject to the providers' own terms and privacy practices. This policy does not promise that every provider deletes every copy within 24 hours or that every provider excludes content from all model training. See Kie.ai's privacy policy and service and retention information for its published practices. Avoid submitting sensitive documents or photos you do not want a third-party AI service to process.
Storage and retention
Different parts of the service have different retention periods:
- Temporary photo uploads: Kie.ai's upload service is a staging service for processing, not your permanent photo library. Temporary upload availability is separate from the retention of processing records and generated files. Expiry of an upload link does not establish deletion of every provider copy.
- Provider results and logs: as of this policy's update, Kie.ai's published service information describes retaining generated media for 14 days and logs for two months. Those periods concern Kie.ai's copies, not the files saved in Coloroon.
- Coloroon results and history: we retain generated files and task history to provide account access and downloads. We do not currently apply an automatic 24-hour deletion schedule to these records. To request removal, contact us by email.
- Account, billing, security, and support records: we retain these as needed to provide the service, resolve issues, prevent abuse, and meet applicable legal and accounting obligations. Some records may need to be kept after an account or content deletion request.
We assess deletion requests against these purposes and legal requirements. You can ask which information can be removed and which records need to be retained. Download any results you want to keep; the service is not a guaranteed permanent backup.
Service providers and disclosures
We disclose information needed by service providers to deliver their functions, including AI processing through Kie.ai, hosting and private storage, authentication, payment processing through PayPal, and email delivery when configured. For example, AI providers receive processing content, and payment providers receive information necessary to process your transaction.
We may also disclose information when required by law or when reasonably necessary to investigate misuse, protect people and the service, or handle a business transfer. We do not sell your personal information. Providers may process data in countries other than your own, where data protection rules can differ. Contact us for information about applicable transfers and safeguards.
Cookies and browser storage
We use cookies and similar browser storage for sign-in sessions, account security, and necessary site functions. Your browser may also retain cached files or local interface state. These technologies help the service recognize your session and work correctly.
You can manage cookies and site data in your browser. Blocking or deleting session cookies may sign you out or prevent account features from working. We currently use browser storage for necessary site functions. If we introduce optional advertising or analytics tracking, we will update this information and obtain consent where required.
Your privacy choices
Depending on the law that applies to you, you may be able to request access, correction, deletion, a copy of your information, restriction of processing, or objection to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may also have the right to complain to your local data protection authority.
Email support@coloroon.com from your account email address and describe your request. We may need to verify your identity before acting, and we will explain any applicable limitations. Account and content deletion requests are handled by email. Do not send passwords or full payment card details.
Children and family photos
Users must be at least 13 to use Coloroon. Users who have not reached the age of majority where they live need permission from a parent or guardian. Children under 13 should receive coloring pages through a parent, guardian, or teacher who operates the website; they must not create their own accounts or use the service independently.
If you believe a child under 13 has provided information through their own use of the service, contact us so we can investigate and address it. Adults submitting family or classroom photos are responsible for obtaining the permissions needed for that processing.
Security and policy updates
We use measures such as private storage and account-based download access to help protect information. No online service can guarantee complete security. Contact us if you suspect unauthorized access to your account or content.
We may update this policy as our service or obligations change. We will update the date above and provide additional notice of material changes where appropriate or required. Questions and requests can always be sent to support@coloroon.com.